If you want a question answered or are interested in reaching out please email info@sensuale.ca.
Yes we offer FREE Canadian shipping with a purchase of 70$ or more.
Yes we offer FREE local Calgary/#YYC delivery. No minimum purchase required!
YES, we offer 4 easy payments with Sezzle (select this option on the product of your choice) & also have a compassionate pricing program.
Check out our Acessibility & Compassion page! We lay out what you can do to feel supported & get vibrating while fitting within your budget.
Considering the intimate nature of our products, returns are not accepted. We will work with you to find a better fit at a discounted rate if you don't think this product truly suits your vibration!
Our packaging is discreet, simple black mailers with no identifying information.

We also are the only adult company to have compostable shipping mailers, and have planted hundreds of trees in the rainforests of British Columbia!

Yes! If your product has a motor is has a warranty. How long depends on the manufacturer!

Reach out to us and we will support you in getting your replacement.
Body safe toys are intimate devices that are made with a material that won't harm your intimate bits. While we wish this was industry standard, most adult toys are made of non-body safe materials. We are the only adult device retailer in Canada that guarantees our products to be body-safe. We have curated, tested and tried every product we carry.

Check out our guide to body-safe toys.
The answer is simple! Quality over quantity. We try, test, and look into the manufacturing process for EVERY product we carry. Then, we curate the best products we find. We only bring in the hits from each brand, and that meet our criteria for body safety.
Yes, we chat about a variety of topics! Contact us if would like to learn more information, or would like the Sensuale team to speak at your event.
Yes! You're welcome to use that little curvy icon in the corner to send us a message. Note: We are not always at our desks, and may reply to your message a bit late.

The best option is to send us an email!
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